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FAQ
Frequently Asked Questions

Find answers to our most common questions.

StackWatch is a comprehensive uptime and performance monitoring platform. We monitor your websites, APIs, servers, and services 24/7 and alert you instantly when something goes wrong.
You get 10 days of full access to all features with no credit card required. After the trial, you can choose a plan that fits your needs or continue with our free tier.
We offer HTTP/HTTPS monitoring, Ping monitoring, Port monitoring, SSL certificate monitoring, DNS monitoring, Domain expiry monitoring, Page Speed analysis, Sitemap monitoring, and Web Crawler checks.
Check intervals depend on your plan. We offer intervals from 1 minute (Business plan) to 5 minutes (Starter plan). You can configure different intervals for different monitors.
We support multiple notification channels including Email, SMS, Slack, Discord, Microsoft Teams, Webhooks, and Telegram. You can configure different channels for different monitors and set up escalation rules.
Yes! You can create beautiful, customizable status pages to keep your users informed. You can use our subdomain or connect your own custom domain with automatic SSL.
Yes, we offer a full REST API that allows you to manage monitors, retrieve status data, and integrate StackWatch into your workflows. API access is available on all paid plans.
We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment provider Stripe. For enterprise customers, we also offer invoicing.
Yes, you can cancel your subscription at any time. Your access will continue until the end of your billing period. We also offer a 10-day money-back guarantee for new customers.
We typically respond within 24 hours on business days. Business plan customers receive priority support with faster response times. You can reach us at support@stackwatch.net
Privacy Policy

Information about how StackWatch processes your personal data

Last updated

December 17, 2025

Introduction

This privacy policy is intended to provide information about how and why StackWatch collects and processes personal data.

Personal data is information or assessment that can be directly or indirectly linked to an individual. This may include name, address, phone number, email address, date of birth, IP address.

StackWatch is the data controller for information collected and processed.

For questions about our processing of your personal data, please contact us at: support@stackwatch.no

Data Collection and Use

We collect and use your personal data depending on how we interact with you. We do not sell your personal data to third parties, nor do we exchange or forward your information to third parties.

Purpose of Data Processing

Registration

Via our registration form

Monitoring Data

Website and server monitoring

Login

Secure access to the service

Personal Data We Collect

  • First and last name

  • Email address

  • Monitor URLs and server information

  • Usage statistics and subscription data

Your Rights

You have the right to request access, correction, or deletion of the personal data we process about you. You can also withdraw your consent for processing of personal data with us.

Access

View what data we have about you

Correction

Correct incorrect information

Deletion

Have your data deleted

Changes

If we make changes to this privacy policy, we will post the updated policy on our website with an updated date.

Cookies

A cookie is a small text file stored on your computer that allows us to track your activity on our website. You can choose whether to accept the use of cookies in your browser settings.

Important: StackWatch uses cookies to remember your settings and improve user experience.

Data Processors

We do not share your personal data with third parties without your consent.
Terms of Service

Terms and conditions for use of StackWatch

Last updated

December 17, 2025

1. Acceptance of Terms

By registering for or using the StackWatch service ("Service"), you accept these terms of use ("Terms"). If you do not accept all the terms, you must not use the Service.

2. Description of Service

StackWatch is a website and server monitoring platform that helps businesses and developers to:

  • Monitor website uptime and performance

  • Track server health and resource usage

  • Receive alerts and notifications for incidents

  • Analyze Lighthouse SEO and performance scores

3. User Registration and Account
3.1 Registration

  • • You must provide accurate and complete information upon registration

  • • You are responsible for keeping your account information up to date

  • • You must be at least 18 years old to use the Service

3.2 Account Security

  • • You are responsible for protecting your username and password

  • • You must immediately notify us of any suspected unauthorized use of your account

  • • We are not responsible for losses resulting from unauthorized use of your account

4. Privacy and Data Protection
4.1 Data Collection

We collect and process personal data in accordance with our privacy policy, including:

  • • Account information and contact details

  • • Monitor URLs and server information

  • • Usage data and subscription information

4.2 Data Protection

  • • We use industry standards to protect your data

  • • We do not share your personal information with third parties without your consent

  • • You have the right to access, correct, and delete your personal information

5. Usage Rights and Restrictions
5.1 Permitted Use

  • • Monitoring your own websites and servers

  • • Lawful business purposes

5.2 Prohibited Use

  • • Use the Service for illegal activities

  • • Attempt to gain unauthorized access

  • • Monitor websites without authorization

  • • Abuse the monitoring system

6. Disclaimer
6.1 Service Availability

  • • We do not guarantee that the Service will always be available or error-free

  • • We may perform maintenance that temporarily affects availability

6.2 Limitation of Liability

  • • Our liability is limited to the maximum permitted under applicable law

  • • We are not liable for indirect losses or consequential damages

7. Changes to Terms

7.1 Right to Modify

We may change these terms at any time. Material changes will be notified with at least 30 days' notice.

7.2 Notification Method

Changes are notified via email, message in the Service, or update on our website.

8. Governing Law and Dispute Resolution

• These terms are governed by applicable law

• Disputes shall be attempted to be resolved amicably

• Legal disputes will be handled according to jurisdiction requirements

9. Contact Information

For questions about these terms, contact us at: support@stackwatch.no

By using StackWatch, you confirm that you have read, understood, and accepted these terms of use.